The remarkable growth of network-connected devices is creating a future that demands instant communication and accessibility. Through cross-channel experiences, streamed online content, advanced mobile applications, and wireless connectivity, consumers and brands are more connected than ever between themselves and with each other. Regardless whether the medium is radio, television, print, out-of-home or online, or the stakeholders are publishers, brands or agencies, the reinvention of the media industry should be guided by customers’ needs and expectations.
By feedback management media enterprises understand what their audience desires, enabling them to deliver the right content at the right time. From website feedback, over audience surveys to measuring the effectiveness of media campaigns the eKomi cloud provides you with anything media companies need to drive customer-centricity on one central platform.