Streamlined User Experience - Blueprint to competitive edge
With traditional revenue streams at risk, growth in the utilities industry will depend on the ability to create innovation and to meet the changing expectations of the 21st century generation. Increasing the operational efficiency of traditional business, while enhancing service capabilities and exploring new products, business models and revenue streams characterize the multi-facetted management challenges of the utilities industry.
A powerful feedback management system, streamlining the collection, management and marketing of both customers and employee experience, addresses the essentials of future competitiveness in the utility arena.
eKomi has collected major experience with prominent utility enterprises. Numerous successful reference installations of the eKomi cloud provide us with the experience, technology and convictions needed to equip proven and customized solutions to the future champions of this industry.