Engagement
Flexiblity
Compliance
Vertical Industries
mobility
consumer-brands
travel
media
utilities
insurance
banking
retail
Customer Experience Platform and Services
Listen to what the world thinks of you and use that to your advantage.
eKomi is your global customer experience (CX) partner. We enable our clients to generate, collate, market and learn from real-time customer feedback.
eKomi Feedback Management Platform
Every feedback engagement monitored by a member of our Customer Feedback Management Team.
Fully integrated with Google, Facebook, Yahoo & Bing.
Built on an open and published API.
Trusted by regulatory bodies.
eKomi Feedback Cloud
Collect
At eKomi we generate valuable and insightful feedback with the right combination between feedback collection methods and feedback type.
Manage
The main post-feedback-generation goals of eKomi are to protect our client's online reputation and to preserve the feedback's authenticity. For this reason the collected feedback goes through several quality assurance and compliance processes.
Market
Use eKomi's Social Syndication Network to transform the user generated feedback into a key pillar of your Marketing efforts.
Our Solutions speak for themselves. Stay in contact to learn more
EKomi Facts & Figures
10
thousand clients
50
million reviews
26
languages
+250
employees
Resources
Consumer Feedback Helping to Set Standards for Cyber Security for Electronic Makers
Read how Consumer Feedback is helping to set standards for cyber security for Electronics Makers. ...
May 29, 2018
Reviews Based Travel Account Attracting Major Followers on Instagram
In the past, anyone planning a trip might head to AAA or a local travel agent for suggestions: destinations, best...
Apr 18, 2018
Why Customer Reviews and Satisfaction Reign Supreme in Car Sales
Customer satisfaction is the difference between surviving and thriving. Discover how your clients' experience influence the car selling industry....
Apr 02, 2018
Why All Health Insurance Companies have Negative Reviews
The article covers how negative reviews can help improve a health insurance business....
Apr 02, 2018
Can Responding to Online Customer Complaints Repair a Company’s Reputation
Responding to customer complaints online can help you repair your online reputation. ...
Apr 02, 2018
Evolution of the Travel Industry: The Role Reviews Sites Are Playing
At the turn of the century, travel plans almost always included a visit to a travel agency. Your travel agent...
Mar 22, 2018
How Telecommunications Companies are Rising Above Low Popularity Ratings
For several decades, revenues from voice communication technology services have declined significantly. But, the telecom industry is fighting back. With...
Mar 22, 2018
Customer Experience Building a Strong Community Among Travelers
Travelers today have a vast number of resources at their fingertips to help them plan a trip and save money...
Mar 22, 2018
Reviews of Property Agents to be Made Public in Effort to Strengthen Professionalism in Real Estate
Read how customer reviews are helping to strengthen professionalism in the Real Estate sector....
Mar 22, 2018
Ready to find out what eKomi can do for your business?
Book a demo to see our solutions in action.